Privacy Policy

1. Introduction

By accessing and using Sneyk (the "Service"), operated by DMG L&D, LLC ("Company," "we," "our," or "us"), you agree to be bound by this Privacy Policy.

This Privacy Policy describes how DMG L&D, LLC ("we", "our", or "us") collects, uses, and protects your information when you use our Sneyk service ("Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Company information (business name, industry)
• Communication preferences

2.2 Usage Information

We automatically collect information about your use of our Service:

• Search queries and filters used
• Pages visited and features accessed
• Time spent on the platform
• Device information (IP address, browser type, operating system)
• API usage and request logs

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our Service
• Processing payments and managing subscriptions
• Communicating with you about your account and our services
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, including:

• Cloud hosting providers (Amazon Web Services)
• Payment processors (Stripe)
• Email service providers (Amazon SES)
• Analytics providers
• Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing for certain purposes
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the contact form on our website.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

We don't sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

11. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above.

Our lawful basis for processing your personal information includes:

• Performance of a contract
• Legitimate interests
• Legal compliance
• Consent (where applicable)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice.

13. Contact Us